Product Details & Care

Delivery & Returns

UK

FREE UK delivery on orders over £80!

STANDARD

Royal Mail Tracked 48

2-3 working days

£3.95

NEXT DAY

Royal Mail Tracked 24

1-2 working days

£6.50

PLEASE NOTE:

Orders must be placed by 11am for ‘Next Day’ delivery.

Bank Holidays and Saturdays are not classed as 'Next Day' delivery days.

EUROPEAN UNION

STANDARD

4-5 working days

£11.95

REST OF WORLD

STANDARD

6-10 working days

£14.95

PLEASE NOTE:

Small Stories do not accept responsibility for additional duties and taxes that are incurred when shipping outside of the United Kingdom.

RETURNS & EXCHANGES

We all make mistakes. If you are not 100% satisfied with your purchase for whatever reason, you are welcome to return or exchange your goods provided they meet a few criteria. Firstly, the goods must be returned to us within 14 days of the purchase date. Secondly, the goods must be returned in perfect, unworn, saleable condition with their original tags and packaging.

Sale items can also be returned/exchanged however, we must receive the goods within 7 days of the purchase date. 

RETURNS

Please email us at help@smallstories.co.uk with your name, order number, the product you wish to return and the reason for the return. You do not need to wait for a reply before returning.

Then please post your goods back to us within 14 days including your name, order number and reason for return inside the package.

Returns Address :

Small Stories Return

Ashdown Lodge

Lodge Road

Bromley, BR13ND

If the goods meet the requirements(ie. still have tags, are unworn and in perfect condition) the return  will be processed and a credit will automatically be applied to your credit card or original method of payment. Please allow a week from receipt of parcel before the refund is completed.